Köpvillkor - Terms and Conditions

By approving these terms and conditions and thereby confirming your order, this will serve as a binding agreement between you and the company HERMAN/PERSEO AB; corporate ID 559354-9305.

When we have received your order, you will receive an automatic email with information about your order. In the event that we are unable to deliver the order due to stock levels, we will contact you and give you the opportunity to cancel your order. Please ensure that you read the terms and conditions before placing your order on hermanaccessory.com.

Payment
HERMAN currently accepts VISA, MasterCard, American Express as well as location-specific payment options including but ot limited to Klarna in Sweden. The available payment options are made clear during the checkout process. All information is sent securely to HERMAN via Klarna, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorized sources from accessing customer information and it does not store customer credit card information after completing the transaction. All prices include Swedish VAT. HERMAN reserves the right to change prices at any time. On hermanaccessory.com prices are shown in the following currencies: Swedish Krona (SEK).

DELIVERY & RETURNS
Delivery
Your order will be shipped from our central warehouse in Stockholm, Sweden. All delivery and return costs are paid for by the customer and will depend on destination and order size. Any customs duty and/or taxes is paid for by the receiver. HERMAN cannot accept responsibility for any delays in the customs process outside of the EU.

Normal delivery time, if nothing else is specified, is 1-3 business days within Sweden. Orders to Europe take 3-7 working days, and to the rest of the world 3-7 working days. All deliveries are made by Postnord or DHL. You will be provided with a tracking number for your order once the order is shipped.

Returns
Items can be returned within 30 days of receiving it , assuming they are in their original condition. Items must be unworn, unwashed, undamaged, and unaltered. Any original packaging, including tags or boxes the item came with must be included. Underwear and bedding packaging must be unbroken to be accepted for return. Failure to comply with this policy will mean any returns are only accepted at our discretion.

Should you wish to make a return you need to kontakt kund@hermanaccessory.se in order to receive instructions on how to proceed with the return. Once we have received and approved your return, we will make payment to you in the value of the returned product. You will receive an email notification when the return is completed. It can take 5-15 days from receiving the return to completing the refund. Any return costs are paid for by the customer.